PRIVACY POLICY

Please read this policy carefully. Here you will find important information regarding the processing of your personal data and your rights under the applicable legislation.

We reserve the right to update our Privacy Policy at any time due to business decisions, as well as to comply with any legislative or regulatory changes. If you have any questions or need clarification regarding our Privacy Policy or your rights, you may contact us through the channels listed below.

In the event of providing personal data of third parties, we undertake to obtain the prior consent of the individuals concerned and to inform them about the content of this policy.

The fields in our forms marked as mandatory must be completed in order to process your request.

1. Who Is Responsible for Processing Your Data?


Unless otherwise specified, P. ATMATZIDIS & CO. LLC, which operates commercially under the AtMOTION brand, is responsible for the processing of your personal data: Headquarters: Iasonidou & Odissou, P.O. Box 56224, THESSALONIKI. Email: info@atmotion.gr. Phone: +30 2310 689534 / +30 6944 885327

2. For What Purpose Will We Process Your Data, and on What Legal Basis?


Reservation management and provision of requested services. The data provided in your reservation or service requests will be processed for the purpose of managing these reservations and providing the requested services. The categories of data we process for these purposes are as follows:

  • Identification details (first name, last name) and contact details (address, email, and phone number) of the reservation holder or contract holder.
  • Data relating to personal characteristics, such as nationality and age.
  • Details of the reservation itself (reservation dates, type of vehicle reserved, flight number in case of airport pickup, and additional services included in the reservation).
  • Financial and transactional data.

Vehicle Rental and Insurance Management


In the context of vehicle rental, we may process data related to the driver’s license, age, and driving ability, as well as data arising from any damages, accidents, violations, or administrative penalties.

This data may be shared with insurance companies, partners, or competent authorities, where required for the performance of the contract or for compliance with legal obligations.

These processing activities are necessary for the performance of the contract or for the implementation of pre-contractual measures at the request of the data subjects.

Financial data and data related to transactions of goods and services will be processed for accounting and administrative management purposes and to fulfill our legal obligations in accounting and tax matters.

All data collected during the reservation process will be used for the disclosure of such data to the competent authorities in accordance with the requirements set out in the aforementioned regulations.

Handling inquiries and complaints: The data provided in your inquiries or complaints will be processed in order to handle your requests and address any complaints you may have.

These processing activities are necessary for the performance of the contract, the implementation of pre-contractual measures at the request of the data subjects, or the defense of customer claims.

Statistical and quality management purposes: In order to evaluate and manage the quality of our services and products, we process identification data and contact information provided by our customers so that we can send them evaluation requests or feedback regarding their experience with us. We also compile statistics based on aggregated data derived from transaction data and web browsing data, such as IP address, logs, pages visited, or actions performed on the website (+ information in our cookie policy).
Translated with DeepL.com (free version)

These processing activities are based on our legitimate interest in evaluating and managing the quality of our services and products. When balancing this interest with the rights and freedoms of the data subjects, it was determined that the processing has a limited impact on their privacy, as it meets their reasonable expectations and does not pose a significant risk, since it is carried out on aggregated data and with the consent of the data subjects in relation to measurements conducted through the use of cookies.

Sending marketing communications and managing distribution lists: We process the identification and contact information provided by our customers and by those who subscribe to our distribution lists, in order to send them communications regarding our activities, products, and services.

These processing activities are based on the consent requested from you. Failure to provide or withdrawal of consent is not a condition for the execution of the order or the provision of contractual services.

You may request at any time to unsubscribe from processing for commercial purposes by activating the mechanism provided for this purpose in our communications or by sending an email to the following address:info@atmotion.gr.

To Whom Might We Disclose Your Data?


Your data will be disclosed to third parties only if there is a legal obligation to do so, with your consent, to other entities that are part of P. ATMATZIDIS & CO. for administrative purposes, or when it is necessary for the proper processing of the reservation or the provision of the requested services.

To ensure proper processing of the reservation, the information provided will be shared with the rental company providing the selected vehicle (more information in the booking terms specified on the page from which the booking is requested or confirmed) or to the companies whose services are included in the contractual service, for example: an intermediary and an insurance company in the event of purchasing “vehicle rental excess waiver insurance” (more information in the terms and the insurance contract document, which are accessible from the page from which the reservation is requested or confirmed).

Additionally, where necessary for their resolution, we will forward your complaints to the service providers concerned. Likewise, depending on the nature of your claim, recipients of the data included therein may include, among others, insurance entities, public administrations or authorities, official bodies, lawyers, judges, and courts. These disclosures are necessary either for the provision of contractual services, the implementation of pre-contractual measures at your request, or for the establishment, exercise, or defense of claims.

These disclosures are necessary either for the provision of contractual services, the implementation of pre-contractual measures at your request, or for the establishment, exercise, or defense of claims.

3. How Long Do We Retain Your Data?


In general, we will retain your data for as long as your relationship with us lasts and, in any case, for the period required by applicable legal provisions, e.g. for accounting and tax purposes, and for as long as necessary to fulfill any obligations arising from the processing. We will delete your data when it is no longer necessary or relevant for the purposes for which it was collected.

In the event that issues arise related to damages, accidents, violations, or other legal claims, the relevant data may be retained for a longer period, until the matter is fully resolved and in accordance with applicable legal obligations.

Data processed for sending informational and commercial communications and for managing our mailing lists will be retained until you request their deletion.

4. What Are Your Rights?


You have the right to obtain confirmation as to whether or not we process your personal data and, if so, to access it. You may also request the correction of your data if it is inaccurate or the completion of incomplete data, as well as request its deletion if, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Under certain circumstances, you may request that we restrict the processing of your data. In such cases, we will process the data only for the establishment, exercise, or defense of claims or for the protection of the rights of other individuals. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In such a case, we will cease processing the data unless there are compelling legitimate grounds that override your interests or rights and freedoms, or for the establishment, exercise, or defense of claims.

You may withdraw your consent for certain purposes at any time, without affecting the lawfulness of processing based on your consent prior to its withdrawal.

You also have the right to lodge a complaint with a data protection authority.

You may request at any time to unsubscribe from processing for commercial purposes by activating the mechanism provided for this purpose in our communications or by sending an email to the following address:info@atmotion.gr.

To exercise your rights, you may send us a relevant request via email or by post using the contact details provided above.

Cookie Policy


FOR WHAT PURPOSE DO WE USE COOKIES AND PROCESS BROWSING DATA?

What Are Cookies?


This website uses cookies and/or similar technologies that store and retrieve information during your browsing. In general, these technologies can serve various purposes, such as recognizing you as a user, obtaining information about your browsing habits, or personalizing the way content is displayed.

There are cookies that are controlled and managed by the website owner and others that are managed by third parties, for example, because they provide a tool or functionality integrated into the website.

The specific uses we make of these technologies are described below.

What Types of Cookies Do We Use and for What Purpose?


Necessary Cookies: These are essential for the proper functioning of the website.

Performance Cookies: Used for statistics and analytics.

Cookies Marketing: Used for advertising and remarketing, such as Google Ads and Meta/Facebook Pixel.

Data Retention Period


Some cookies are deleted as soon as the user finishes browsing the website (session cookies), while others may remain stored on the user’s computer and be accessible for a longer period (persistent cookies).

Processing of Personal Data and Rights of Data Subjects


The installation of third-party cookies may involve the collection of personal browsing data, such as IP addresses or electronic identifiers, by these companies for marketing or other purposes for which they are responsible. You can learn about the processing of personal data by the third parties identified in this cookie policy and how to exercise your rights in their respective policies (see the links provided in the "Third-party cookies" section).

In our view, the information obtained from cookies can be associated with a specific user only if that user is identified on the website. If so, such data will be processed in accordance with the provisions of our website’s privacy policy.

Affected users may at any time exercise their right to request access to, correction, or deletion of their data, restriction of processing and data portability, as well as to object to the processing of their data and to file a complaint with a supervisory authority. You can find more information about data protection in our privacy policy.

How Can I Manage Cookies?


You can manage cookies through the settings panel or your browser settings.

Browser settings: You can allow or block cookies, as well as delete your browsing data, including cookies, from the browser you use.

If you disable cookies, you may not be able to use all the features of the website.

If you disable cookies, you may not be able to use all the features of the website.

Legal Notice


Legal Notice and Terms of Use for the Website


Access to the website development.atmotion.gr grants the status of USER and implies full and unconditional acceptance, from such access and/or use, of this legal notice and the privacy policy in its latest version, without prejudice to the General Terms and Conditions, which, where applicable, are mandatory. We therefore recommend that you read these documents before using the features offered by this website, as well as each time you access it, as we reserve the right to change, modify, add, or remove any part of these terms at any time.

In no case does mere access to this website imply the existence of a commercial relationship between the user and the website.

I. Website Owner


For the purposes of Article 10 of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, the following information is provided regarding the owners of this website:

  • Website owner: P. ATMATZIDIS & CO G.P.
  • Registered address: Iasonidou and Odissou
  • VAT: 801130156
  • Registration number GEMI: 149792006000

In addition to the registered office, users have the following channels available to address their requests, inquiries, or complaints:

Ιι. ​Terms of Use


1. Introduction


P. ATMATZIDIS & CO. LLC provides, through this website, vehicle rental services and related mobility services, and also allows users to make reservations or enter into contracts directly on the website. By accessing and using this website, you agree to be bound by the following terms and conditions, and we therefore advise you to read this section carefully before browsing.

To the maximum extent permitted by law, the User accepts that P. ATMATZIDIS & CO G.P. assumes no obligation or liability for services it does not provide directly. Likewise, P. ATMATZIDIS & CO G.P. shall not be liable for any inaccuracies, incomplete information, lack of updates and/or inaccuracies in the data or information regarding the characteristics and any other related data and information provided by the suppliers of the products or services offered on the Website.

2. User Obligations.


Users undertake to use this website in a lawful manner, in accordance with the provisions of these terms and in a way that does not harm the rights or interests of P. ATMATZIDIS & CO G.P. or third parties. By way of example and without limitation or exclusion in any way, the User also undertakes to:

  • Not engage in activities that are unlawful or contrary to public order or good faith.
  • Not use the data published on the website to send unsolicited messages (spam).
  • Not introduce or disseminate false, misleading, ambiguous, or inaccurate information or content on the website in a manner that misleads recipients, nor distribute content of a racist, xenophobic, pornographic, or terrorist nature, or content that violates human rights or the rights of minors.
  • Do not engage in actions that involve or may involve infringement of intellectual property rights.
  • The removal, modification, circumvention, or manipulation of any protection device or security system installed on the pages of this website is prohibited.

3. Disclaimer


This Website is provided “as is” and its use is at your own risk. Therefore, neither P. ATMATZIDIS & CO G.P. nor its administrators, employees, suppliers, or partners shall be liable for damages of any kind, whether direct or otherwise, arising from the use of the Website. P. ATMATZIDIS & CO G.P. expressly disclaims, to the maximum extent permitted by law, any warranties of any kind, whether express or implied.

P. ATMATZIDIS & CO G.P. shall not be liable for any damages that may arise from interferences, interruptions, computer viruses, breakdowns, or disconnections in telecommunications systems caused by reasons beyond the control of the aforementioned entity, nor for delays or disruptions in the use of this electronic system caused by deficiencies or overloads in data processing centers, telephone lines, the Internet system, or other electrical systems. It shall also not be liable for any alterations that may occur in users’ software or hardware, nor does it guarantee the absence of viruses, malware, trojans, or other elements that may cause alterations to the user’s computer system, documents, or files, excluding any liability for damages of any kind caused to the user for this reason. Likewise, P. ATMATZIDIS & CO G.P. shall not be liable for damages caused by third parties through unlawful interference beyond its control.

It shall bear no liability for any damages arising from the use or misuse of the content of the website, nor for any consequences that may result from errors, defects, or omissions in the content that may appear on this website, which is provided by users themselves or other third parties. P. ATMATZIDIS & CO G.P. assumes no obligation or liability for services it does not provide directly.

4. External Links


Under no circumstances shall P. ATMATZIDIS & CO G.P. assume any responsibility for the content of links belonging to external websites, nor does it guarantee the technical availability, quality, reliability, accuracy, completeness, truthfulness, validity, or legality of any material or information contained in any such hyperlinks or other Internet sites. Likewise, the inclusion of these external links does not imply any type of association, merger, or participation with the linked entities.

5. Intellectual Property and Copyrights


Without prejudice to content over which third parties hold intellectual property rights, the intellectual property rights of the website, the domain name, the source code, the design and navigation structure, and the elements contained therein (including, but not limited to, images, audio, video, software, or texts; trademarks or logos, color combinations, structure and design, etc.) belong to P. ATMATZIDIS & CO G.P., which holds the exclusive right to exercise exploitation rights over them in any form, and in particular the rights of reproduction, distribution, public communication, and transformation, in accordance with the provisions of the applicable Intellectual Property Law. The reproduction, distribution, and public communication, including the dissemination, of all or part of the content of this website, in any form and by any technical means, is expressly prohibited without the permission of P. ATMATZIDIS & CO. or, where applicable, third parties who hold copyrights or intellectual property rights to the said content. Notwithstanding the foregoing, users of the website may view the content of this website, and may even print, copy, and store it on the hard drive of their computer or on any other physical medium, provided that this is intended exclusively for personal and private use. Entities or individuals who, with the prior permission of the owner of this website, intend to create a link to it, must guarantee that they allow access only to this website or service, but do not reproduce its content and services.

Terms and Conditions


1. Introduction


These general terms and conditions apply to reservations made on this website (hereinafter the “Website”), which is owned by P. ATMATZIDIS & CO G.P..

2. Legal Framework


This policy complies with Regulation (EU) 2016/679 (GDPR) and Law 4624/2019.

3. Clauses


The completion of reservations through the website is subject to the following clauses:

  • Declarations: The user declares:
    • That they are of legal age and have full legal capacity to complete the reservation, stating that they understand and accept all the terms set out on the website.
    • That the information provided during the reservation is true and complete.
    • That they confirm the requested reservation, in particular the stated dates and the category of the selected vehicle.
  • Access to the Website: Access to this website is at your own responsibility.
  • Service Agreements: The reservation includes the services described in detail in accordance with the booking terms set forth on the page from which the reservation is requested or confirmed. These specific terms, together with these general terms, must be accepted by you before you make a reservation. Online Reservations: The procedure for making online reservations is as follows:
    • Availability: Search for dates and select the type of vehicle and, if applicable, additional services (e.g. excess insurance).
    • Collection of personal data and acceptance of the general terms and conditions.
    • Request for card details and payment by debit card through a POS gateway.
    • Confirmation of reservation and payment, error, or payment cancellation.

Unless otherwise specified in the pricing terms, the reservation is not considered final until the agreed amount has been paid.

e) At any step of the booking process, any errors in data entry can be corrected by using the "back" button in your browser. Similarly, the Booking Confirmation will summarize the booking details. If errors are detected, Customers should immediately request corrections by sending an email to: info@atmotion.gr.

Once the reservation is completed, the customer will receive a confirmation via email.

f) Price and Payment: The terms, price of services, and accepted payment methods are those explicitly stated on the page where you make the reservation. The company reserves the right to refuse or cancel a reservation in cases where the rental conditions are not met (such as driver’s age, validity of driver’s license, or safety reasons), with a refund of any amounts paid where required.

Promotions and offers are valid only for as long as they remain accessible to the recipients of the service.

Modification or cancellation of reservations: The modification or cancellation of confirmed reservations is subject to the specific terms set out in the pricing terms.

4. Processing of Personal Data


Users can find information regarding the processing of their data and how to exercise their rights of access, erasure, restriction, and rectification of their personal information, as well as the right to object to processing and data portability, in the privacy policy available on the website’s homepage, which is incorporated into these terms by reference.

5. Invalidity of Provisions


If any provision of these terms of use is declared invalid, only the provision or the part thereof that has been declared invalid shall be affected, and the terms shall remain in full force and effect, with such provision or the affected part deemed not to have been included in these terms of use.

Such provision or the affected part shall be deemed not to have been included in these terms of use.

6. Acceptance


Access to and use of the Website, as well as the request and completion of a reservation or contract, necessarily imply that each of these terms, which are considered an integral part of the reservation and are supplemented by the pricing terms and applicable legislation, are expressly accepted by you.

7. Governing Law and Jurisdiction


Applicable law: Greek law

Competent courts: Thessaloniki

Country: Greece